Hire terms & conditions.

Bookings;

  • All bookings that are made with Pitch Stop will be paid in full along with a refundable deposit of £350.00.

  • Deposit refund will be made if cancellation is four weeks prior to the start date of the booking.

  • Paid bookings and deposits must be paid by the named driver.

Eligibility, Insurance & Liabilities;

  • Named drivers must over the age of 25.

  • Named drivers must produce a physical driving licence and complete a DVLA driving licence check.

  • Our hired vehicles have full comprehensive insurance for the names driver for the length of the hire that has been requested. A refundable security deposit of £350.00 is payable upon booking.

  • Any damage to the hire vehicle during the hire period will be deducted from the security deposit.

  • Any incidents, accidents or damage must be reported to Pitch Stop immediately.

  • Any damage to the hired vehicle such as tyres, windscreen, equipment or theft or personal property is not covered by our insurance provider and will be covered at the hirers own expense.

  • Drivers that are not named on the insurance will render the insurance as invalid and will therefore commit an offence under the road traffic act and will be fully responsible for any personal injuries and damage that maybe caused and will lose the full amount of the security deposit.

  • The Hirer is liable for any cost incurred for speeding, parking, congestion and zero emission charges and other road traffic offence during the length of the hire that has been requested.

Vehicle condition & Breakdown;

  • On collection of the vehicle there will be a walk round completed with the hirer present and any existing damages will be noted.

  • On return of the vehicle there will be a walk round completed with the hirer present and any existing damages will be noted.

  • If internal upholstery and equipment requires additional cleaning there will be a charge for this.

  • In the event of a breakdown you will contact the details provided upon collection of the vehicle.

  • if the Vehicle is taken off the road and unable to be repaired ended your camping trip then we will refund the nights that are unused but take no responsibility for any other costs made by the hirer.

  • Hirers maybe responsible for the full cost of repairs, damage or breakdown caused by their own negligence.

Vehicle Keys;

  • Never leave keys in an unattended hired vehicle as it will void insurance and the hirer will be fully liable for the full cost of any damage, loss or claims that need to be made.

  • The hirer will take all responsibility for all reasonable measures to ensure the safety and security of the vehicle and all the content that comes with the vehicle.

  • Loss of keys to the vehicle will incur a £250.00 replacement charge along with any other cost that maybe involved in recovering the vehicle.

Camping Equipment;

  • The hirer is responsible for the care of all camping equipment provided.

  • The hirer is responsible for the cost to replace any lost or damaged camping equipment.

  • The hirer is responsible for returning any equipment is a clean and dry condition where possible.

Smoking & pets;

  • ZERO TOLERANCE ON SMOKING AND VAPING. security deposits will be deducted if this is not complied with.

  • Pets are welcome as long as they are well behaved and there is enough space for the to travel safely and have their own bed to sleep in.

  • The hirer is responsible for cleaning any pet hairs upon return of the vehicle.

  • The hirer is responsible for any damage cased by the pet to the vehicle or equipment and the cost will be deducted from the security deposit.